Products

No. Our products are derived from hemp plants, and have no significant amounts of THC (the psychoactive effect). It is important to purchase hemp products from reputable sources.

Liquids, administered orally may deliver more actives (like CBD) because they can get to the bloodstream quicker. Chews (or treats) are easier to administer but lose some efficacy because of digestion in the stomach.

All of our product packaging has dosage instructions based on your animal’s weight.

Did you know that mornings may be the best time to give pet's their supplements? Read more here...

You can use our product analysis portal and enter the lot # printed on your product. There will also be a best buy date printed on all products that we sell.

LAB RESULT SITE

All of our products have a slightly different shelf life. The shelf life on average is 24 months. With many products like Hemp Well it is best to store in a dark, cool place. A Best Buy Date is printed on all product packagings.

HEMP WELL DOES NOT NEED TO BE REFRIGERATED. Except Hemp Hearts after opening.

To maintain the maximum possible freshness and shelf stability, products should be stored at 68 degrees Fahrenheit or less. Calm liquid products can freeze.

Returns

REFUNDS ARE SOLELY FOR PRODUCTS PURCHASED THROUGH THIS SITE ONLY. WE DO NOT REIMBURSE SHIPPING COSTS. REFUNDS ISSUED NO LATER THAN 30 DAYS AFTER INITIAL PURCHASE.

Hemp Well adheres to a 100% unconditional money-back guarantee for all products that we manufacture. We will refund your purchase if you or your pet is dissatisfied for any reason.

Mail your Hemp Well product and receipt to:

HW PRODUCTS
Attention: Refund Dept.
2195 Pontiac Road
Auburn Hills, MI 48326

REFUNDS NOT AVAILABLE FOR RETAIL PARTNER, AMAZON OR OTHER ONLINE PURCHASES.
HEMPWELL.COM CUSTOMERS ARE ELIGIBLE FOR REFUND NO LATER THAN 30 DAYS AFTER THE DELIVERY OF PACKAGE.

In addition, include your full name, address, and phone number along with a description about your dissatisfaction of the product.

Most refunds are processed within one week. For refund questions, you can call us at 800-374-6160 or send an email to info @ hempwell.com.

Shipping

We like to keep things easy. If we are mailing your order to the US, it is free.

We are constantly updating our shipping destinations based on the marketplace, logistics or regulations where you live. How to know if we ship to your area?

1) Add a product to your cart.
2) Enter your shipping address.

You will not be able to proceed if we do not ship to your country.

Depending on where you live, you may need to prepay any taxes, duties, tariffs along with shipping costs. International shipments have been delayed in many parts of the world. Please be patient and expect a possible delay in travel.

Bigger, Better, Fresher

More Actives

Instead of taking larger quantities throughout the day, Hemp Well soft chews are larger and can provide more active ingredients than our peers.