Will my pet feel anything?
Your pet will not get stoned! Our products are derived from hemp plants, and have no significant amounts of THC (the psychoactive effect).
Top 10 things about Hemp Well
Any product cautions, warnings, allergy or dietary restrictions?
Our products are free of most common allergens (wheat, nut, gluten, corn, egg).
There are no documented cases of pet or human allergies to hemp. For animal use only. Keep out of the reach of children and animals. In case of accidental overdose, contact a health professional immediately. This product should not be given to animals intended for human consumption.
Safe use in pregnant animals or animals intended for breeding has not been proven. If animal’s condition worsens or does not improve, stop product administration and consult your veterinarian. An examination from a veterinarian is recommended prior to using this product.
How long is Hemp Well good for?
What is hemp?
When should I administer Hemp Well?
What's in the bottle and how much?
What is the endocannabinoid system?
BUY IN STORES
Can I purchase Hemp Well in stores?
Our products are offered through thousands of US retailers and the chances are you may be able to purchase Hemp Well at a store near you. Not all stores carry all of our products or may be out of the product you want. Call ahead if you are concerned.
SHIPPING & RETURNS
Do you ship to my country?
We ship to over 40 countries and throughout the US. How to know if we ship to your area:
1) Add a product to your cart.
2) Enter your shipping address.
You will not be able to proceed if we do not ship to your country.
When will my order ship? What are charges?
Your order will process and be sent to the carrier within 2 business days, usually the same day you order. It will then take the carrier about 3 days to deliver your package within the US. Outside the US could take longer.
Free shipping on US orders over $35.
How do I track my package?
After purchase you will be sent a confirmation and once your package ships, you will be emailed tracking information. You can call us at 800-374-6160 or send an email to info @ hempwell.com.
What is the return policy?
REFUNDS ARE SOLELY FOR CUSTOMERS IN THE UNITED STATES. WE DO NOT REIMBURSE ANY SHIPPING COSTS. REFUNDS ISSUED NO LATER THAN 30 DAYS AFTER INITIAL PURCHASE.
Hemp Well adheres to a 100% unconditional money-back guarantee for all products that we manufacture. We will refund your purchase if you or your pet is dissatisfied for any reason.
Mail your Hemp Well product and receipt to:
Attention: Refund Dept.
2195 Pontiac Road
Auburn Hills, MI 48326
No receipt? No problem. Use your label as proof-of-purchase. Also, include the name and location of the store where you purchased Hemp Well product and the purchase price.
REFUNDS NOT AVAILABLE FOR AMAZON OR OTHER ONLINE PURCHASES.
HEMPWELL.COM CUSTOMERS ARE ELIGIBLE FOR REFUND NO LATER THAN 30 DAYS AFTER THE DELIVERY OF PACKAGE.
In addition, include your full name, address, and phone number along with a description about your dissatisfaction of the product.
Refunds are given only on products for which proof-of-purchase (receipt or label and purchasing information) is provided. Most refunds are processed within one-two weeks.
For refund questions, you can call us at 800-374-6160 or send an email to info @ hempwell.com.